HERE TO HELP

Player support

Contact Arc & Logic Solutions at games@arcandlogic.com.

Tell us your device model, game version and what happened. For purchase issues, include the store order reference if available. Never send passwords, payment-card details or identity documents.

How do I swim farther?

Tap left and right in an alternating rhythm. Holding a finger does not repeat strokes. Use salvage to improve your breath, power and control. Flashlights are permanent equipment for the darker depths.

Why didn’t a treasure refill my air?

Treasure milestones are collected once and do not restore oxygen. Your next dive must reach the next milestone. Air bonuses can extend a dive when you find them.

Can I restore a purchase?

Use Restore in Settings while connected to the internet and signed into the same Apple or Google store account used for the purchase. The permanent Ad-Free Salvage upgrade doubles future run rewards; it does not stack with a rewarded ad.

Where is my progress saved?

Your nickname, salvage, finds, equipment and medals are saved on your device. There is no game account or cloud-save service. Uninstalling the app or clearing its data can erase progress. Starting a new adventure resets adventure progress; it does not revoke a confirmed store purchase.

An ad closed without a reward

The ad provider must confirm that the reward was earned. Closing an ad early does not earn the bonus. An unavailable ad never prevents another dive.

Privacy questions

Read our privacy policy or email us to ask about information you have shared with support.